Privacy Policy


Cryo Bio System is committed to ensuring that the processing of personal data carried out within the scope of its business complies with European Regulation No. 2016/679, known as the General Data Protection Regulation (GDPR), and with the French Data Protection Act.
In this privacy policy (the “Policy”), we explain how and why we use your personal data, what your rights are, and how to exercise them.


1. What is personal data?

Personal data (“Personal Data” or “Data”) means any information relating to an identified or identifiable natural person: directly (name, surname, email address) or indirectly, when its association with other information allows you to be identified (IP address, geolocation).


2. Who is this Privacy Policy addressed to?

This Policy applies to all our online services and those offered by third parties.
Its purpose is to inform you:

  • Website users;
  • Cryo Bio System’s prospects;
  • Cryo Bio System’s clients;
  • Job applicants at Cryo Bio System.


3. Who collects your data?

The Data Controller, as defined by the European General Data Protection Regulation, is Cryo Bio System, whose registered office is located at ZI n°1 Est, 61300 L’Aigle, France.


4. How do we collect your data?

Website user data:
Your data is collected via our online form that we have made available on our website, and, where applicable, via the use of cookies.

Customer and prospect data:
We collect your data via our contact forms, quote requests, internal platforms, satisfaction questionnaires, and QR codes (application) at conferences.

Candidate data:
Depending on the case, we collect your data via:
– Professional social networks – Our partner recruitment agencies – Online recruitment platforms – Our recruitment area on this website.

5. Why do we collect your data?

Website user data:

Purpose of processing

Cookie management

Data categories

Browsing data (IP address)

Pre-contractual measures

Consent

For more information, please consult our Cookie Policy.

Prospect data:

Purpose of processing

Prospecting targeting professionals

Data categories

Identity details (surname, first name)

Contact details (phone number, email address, etc.)

Professional life (company name, role, etc.)

Pre-contractual measures

Legitimate interest

Customer data:

Purpose of processing

Day-to-day customer management

Customer testimonial management

Data categories

Identity data (name)

Contact details (phone number, email address, etc.)

Professional life (company name, role, etc.)

Contact details (work email)

Identity data (image and sound via a video testimony)

Pre-contractual measures

Execution of a contract

Consent

Image rights

Candidate data:

Purpose of processing

Recruitment management

Data categories

Identity data (name)

Contact details (phone number, email address, etc.)

Professional data (CV, education)

Criminal record data (extract from criminal record, sworn statement)

Pre-contractual measures

Legitimate interest

6. Are you required to provide your Personal Data?

Some fields in our data collection forms are not mandatory. Mandatory fields are marked with an asterisk “*”.


7. How long do we keep your Data?

We retain your Personal Data for the period necessary to carry out the operations for which it was collected, unless the law provides for a different retention period:

  • People concerned
  • Shelf life
  • Website Users

For statistical and traffic analysis purposes, your personal data is retained for a maximum of thirteen (13) months, after which it will be destroyed.
For more information, please consult our Cookie Policy.

Prospects

Your data is kept for three (3) years after the last contact with Cryo Bio System.

Clients

Your Data is kept for the entire duration of the service contract, as well as for five (5) years following its termination.

Your billing data is kept for ten (10) years, in accordance with the provisions of the Commercial Code.

Data relating to the collection of testimonies is kept for the duration specified in the signed authorization or until the withdrawal of consent.

Candidates

Your data is kept for two (2) years following the last contact with Cryo Bio System.

This retention period can be extended with your express consent. For sensitive positions, the B3 extract from the criminal record is not retained.


8. With whom do we share your Data?

The processing carried out by Cryo Bio System’s partners is governed by agreements in which subcontractors undertake to comply with applicable laws and regulations, and more generally with all obligations incumbent upon them, particularly with regard to the protection of the security and confidentiality of Personal Data.

Some job offers on the website are for positions located outside the European Union. If you apply for one of these, your application will be forwarded to the relevant entity.


9. What security measures have we taken to protect you?

We are committed to implementing all the technical and organizational measures necessary to ensure the protection of your Personal Data (impact analysis, audit, access and authorization management policy, application mapping).

In particular, we conduct audits of our service providers to ensure the proper implementation of security measures to guarantee the integrity, confidentiality and availability of your Data.

Our contracts with our service providers include a section dedicated to data protection, in accordance with applicable laws.


10. What are your rights?

In accordance with the French Data Protection Act (Loi Informatique et Libertés) and subject to compliance with the legal obligations imposed on Cryo Bio System in the course of its business, each individual may exercise the following rights:
You may:

  • Right of access: Request a copy of the Data concerning you held by the Data Controller
  • Right of rectification: To correct or complete inaccurate data concerning you
  • Right to erasure: Request the erasure of all or part of your Data
  • Right to object: You have the right to object to our processing of your Data, including for profiling purposes; this request is incompatible with the processing of your contact or quote request.
  • Right to withdraw consent: You can decide at any time to withdraw your consent
  • Right to restrict processing: Limit the use of your Data for the duration of the processing of your request
  • Right to data portability: Request to retrieve a portion of your Data processed by Cryo Bio System in a machine-readable format.

When a data breach likely to result in a high risk to your rights and freedoms is detected, you will be informed of this breach as soon as possible.
You may provide instructions regarding the retention, erasure, and disclosure of your personal data after your death, in accordance with Article 85 of Law 78-17 of 6 January 1978.


11. How to exercise your rights?

These rights and instructions can be exercised and communicated to us by writing:
– By completing this form: Request to Exercise Rights Form
– By mail to the following address:
Cryo Bio System ZI n°1 Est, 61300 L’Aigle
– By email: contact@cryobiosystem-imv.com

Depending on the type of request and if there is any doubt about your identity, we may ask you to provide proof of your identity upon receipt of your request.

You will receive a response within one month of receipt of your request. In certain cases, due to the complexity of the request or the number of requests received, this period may be extended by two months.

You can also contact the National Commission for Information Technology and Freedoms (CNIL), the regulatory authority responsible for enforcing regulations on the protection of personal data in France, via the internet at https://www.cnil.fr/fr/agir or by post to the following address: Commission Nationale de l’Informatique et des Libertés, 3 Place de Fontenoy – TSA 80715, 75334 PARIS CEDEX.


12. Changes to this Privacy Policy

We may update this Policy by posting a new version on our Site, in which case you will be notified on your next visit to the Site.


13. Contact

For any questions regarding the Privacy Policy, you can contact us through the following means:

  • By email: contact@cryobiosystem-imv.com
  • By mail: Cryo Bio System ZI n°1 Est, 61300 L’Aigle